Terms and Conditions

Acceptance and Agreement

These Terms and Conditions explain how Richard Casino operates and what is expected from everyone who uses the platform. By registering, logging in, or placing a wager, you confirm that you have read, understood, and fully accept these terms. If you do not agree with any section, you must stop using the website immediately.

Player Eligibility

You must be at least 18 years old and legally allowed to gamble in the jurisdiction where you are located. The operator may ask for proof of age, identity, and address at any stage. Accounts found to belong to minors or individuals from restricted territories will be closed and any funds returned to the original payment method where possible.

Account Creation and Security

When you open an account you must provide accurate, current information and keep it updated. You are responsible for keeping your username, password, and any verification codes confidential. Any activity on your account is considered your own, so it is important to notify customer support straight away if you suspect unauthorised use.

Single Account Rule

Only one account per person, household, IP address, or shared device is permitted. Duplicate accounts will be closed, and any bonuses or winnings obtained through them may be cancelled at the operator’s discretion.

Deposits, Withdrawals and Financial Transactions

All deposits must be made from payment methods registered in your own name. Funds cannot be transferred between player accounts. Withdrawal requests are subject to standard verification procedures designed to prevent fraud and money laundering. Processing times vary depending on the payment provider and the completeness of your verification documents.

Before any withdrawal is processed, the operator reserves the right to request identification documents, proof of address, and source of funds information. Failure to provide these documents within a reasonable timeframe may result in the withdrawal request being cancelled.

Bonuses and Promotional Offers

Promotions offered by Richard Casino come with specific rules regarding eligibility, wagering requirements, maximum stakes, and eligible games. These conditions are clearly displayed on the promotion page or sent via email or account notification. Only one bonus can normally be active at any time unless otherwise stated. The operator may withdraw or amend any promotion without notice.

Game Integrity and Fair Play

Every game on the platform uses certified random number generators and operates according to published rules. You agree not to use any automated software, bots, or unfair advantage techniques. Collusion, chip dumping, or any form of fraudulent behaviour will lead to permanent account closure and possible reporting to regulatory authorities.

Prohibited Activities

You must not use the platform for any unlawful purpose, to harass other players, or to engage in criminal activity. Accessing the site from jurisdictions where online gambling is illegal is strictly prohibited. The operator may suspend or terminate your account immediately if any of these rules are breached.

Responsible Gambling

Richard Casino is committed to supporting safer play. Tools such as deposit limits, cooling-off periods, and self-exclusion options are available through your account settings. If you feel your gambling is becoming a problem, you are encouraged to use these tools or contact our customer support team for further assistance. Links to external help organisations are also provided on the website.

Limitation of Liability

The website and services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Richard Casino will not be liable for any indirect, special, or consequential damages arising from your use of the platform, technical faults, or errors in game software. This includes loss of data, profits, or goodwill.

Changes to the Terms

The operator may update these Terms and Conditions from time to time to reflect changes in services, legal requirements, or business practices. The updated version will be published on this page with the date of the last revision shown. Your continued use of the platform after any changes constitutes acceptance of the new terms. We recommend checking this page periodically.

Governing Law and Disputes

These Terms and Conditions are governed by the laws of the jurisdiction in which the operator holds its licence. Any disputes that cannot be resolved directly with customer support will be settled in accordance with the applicable rules of that jurisdiction.

If you have any questions about these Terms and Conditions, please contact our customer support team through the live chat or email address listed on the website.